ABOUT US

We are your virtual buddy around the clock

Virtual Buddy 24/7, founded in 2019, empowers local communities by creating jobs and driving regional growth. With a people-first approach, it champions inclusivity, work-life balance, and social responsibility.

ABOUT US

Driven by People, Powered by Purpose

Even as Virtual Buddy 24/7 expanded its reach to neighboring cities and provinces, and even across Luzon, Visayas, and Mindanao, it never wavered from its dedication to labor laws and social justice. The heart of the company's mission is to uplift communities by providing accessible job opportunities and fueling regional growth.

The company culture puts people first, fostering an inclusive environment, respecting cultural traditions, promoting a healthy work-life balance, and always pushing for the best. This approach not only benefits its employees but also positively impacts the communities it serves. If you're the kind who always strives for excellence, Virtual Buddy 24/7 is just the right spot to nurture your career. And for those seeking a first-rate ally to guarantee customer happiness, Virtual Buddy 24/7 is the ideal collaborator.

Three smiling team members with ID badges, posing together in an office setting.

What Sets
Us Apart

By prioritizing innovation, customer-centricity, and efficiency, we ensure that our clients receive unparalleled value and results.

Our Vision
Our Mission
Our Core Values
Our History
OUR TEAM

Our Dedicated Experts

Meet the dedicated professionals behind our success.

Clint Hechanova

Finance Manager

Ruben Bation

Team Leader

Kenneth Adanza

Director of Operations

Alvin O. Chiong

Chief Operating Officer

Iris S. Sumalpong

Chief of Finance

Dennis Roy C. Sumalpong

Chief Executive Officer

Chimbay Mueco

Quality Assurance Team Leader

Felix Chiong Tura Jr.

I.T Manager

Charry Mae S. Angeles

HR Manager

Lennie Reyssa Blaine Refugio

Business Manager

Joven Garcia

Senior Operations Manager
Iris S. Sumalpong
Chief of Finance
"The future belongs to those who believe in the beauty of their dreams." – Eleanor Roosevelt
Dennis Roy C. Sumalpong
Chief Executive Officer
As we grow and expand our horizons, we stay focused on giving our business partners the best service while taking care of our team and running our company the right way.
Alvin O. Chiong
Chief Operating Officer
“When we deal in generalities, we shall never succeed. When we deal in specifics, we shall rarely have a failure. When performance is measured, performance improves. When performance is measured and reported, the rate of performance accelerates.” -Thomas S. Monson
Charry Mae S. Angeles
HR Manager
"As an HR Manager, I believe people aren't just assets — they are the heart of every success story."
Kenneth Adanza
Director of Operations
Efficiency is doing things right; leadership is doing the right things- every day, with purpose.
Lennie Reyssa Blaine Refugio
Business Manager
“In a world driven by numbers, I lead with people—because every metric is a voice, a story, and a team worth investing in. Real impact goes beyond metrics".
Felix Chiong Tura Jr.
I.T Manager
“Technology is ruled by two types of people: those who manage what they do not understand, and those who understand what they do not manage.” — Make Trout
Joven Garcia
Senior Operations Manager
In operations, success is built on clarity, consistency, and people. My role is to turn vision into execution—one metric, one mindset, and one team at a time.
Chimbay Mueco
Quality Assurance Team Leader
“As a Quality Assurance professional, we believe every conversation is an opportunity — not just to correct, but to inspire excellence.”
Clint Hechanova
Finance Manager
“The numbers don’t lie, but they don’t speak either. It’s our job to interpret them.”
Ruben Bation
Team Leader
“Be the Bench that others can lean on—steady, strong, and never afraid to carry the weight of the team.”

We're hiring! Become a part of our growing team

Join our dynamic team and make an impact.

Our Organizational Chart

TESTIMONIALS

What our client says about us

"Virtual Buddy 24/7 revolutionized our business with their reliable and efficient call center services. Their customer-focused approach has been invaluable to our operations. We highly recommend their services!"

"The team at Virtual Buddy 24/7 is invaluable to our business. Their training program is outstanding, consistently providing exceptional customer service that enhances our operations significantly."

"Virtual Buddy 24/7 consistently exceeds expectations with their professionalism and careful handling of messages. Whenever I have questions or concerns, I can always rely on my representative for support. Thank you for providing such excellent service!"

"Partnering with Virtual Buddy 24/7 transformed our customer inquiry management. Their proficient and patient agents effectively handle high volumes, consistently resolving issues promptly. This collaboration has eased our team's workload and enhanced our overall efficiency."

Industry and Community Participation

123rd Labor Day Job Fair
Grand Winner - Talento ng Empleyado Season 2
Certification of Participation 2024
Certificate of Participation - Family Welfare Program and ZNFFWCI Officers Meeting 2023
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Discover how our tailored solutions can elevate your business and streamline your operations.

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Lets Start Working Together
Lets Start Working Together
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